GENERAL CONSIDERATIONS AND SCOPE
InstaMosaicStudio trading as www.instamosaicstudio.in, 56, Swastik Row House, Old Kosad Road, Amroli, Surat-394107 maintains the internet portal https://www.instamosaicstudio.in, a personalized product store (hereinafter “instamosaicstudio.in”). On instamosaicstudio.in customers can order personalized products by giving their pictures and other content. Products sold on this website are only intended for customers of legal age. Products will only be sold in normal household quantities for their personal use. Customers found ordering products and reselling to others will be banned permanently and further action will be taken against them. These terms and conditions find application in all contracts which members enter into via instamosaicstudio.in as well as all business relationships between InstaMosaicStudio and its customers.
USE OF instamosaicstudio.in
As part of the registration as a customer of instamosaicstudio.in you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. You are obliged to treat your login Id and password and any other access data confidential and protected from access by unauthorized third parties. instamosaicstudio.in reserves the right to refuse registration without giving reasons.
You indemnify instamosaicstudio.in completely of any claim by third parties on first demand. InstaMosaicStudio is not responsible for any type of loss resulting from late, damaged or cancelled delivery of any products.
You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted by instamosaicstudio.in
In the password protected area on instamosaicstudio.in you can access your recently shipped and/or completed orders.
instamosaicstudio.in reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions. Any claims for damages by instamosaicstudio.in remain unaffected.
PRICES AND SHIPPING FEES
For orders on instamosaicstudio.in the prices which are listed at the time of your order on the product page apply. These prices are inclusive of all taxes. Shipping charges as applicable will be displayed in the cart.
RETURN & REFUND POLICY
Refund is provided if the product preview is not yet confirmed by the customer. Refund will not be provided in any circumstance once the preview is confirmed by the customer.
If you receive a damaged product, kindly send an unboxing video and photos of the product and its packaging to our official email address. Upon verification, we shall send a new product free of cost or reimburse accordingly. For any other reason, returns are not accepted as the product is personalized and printed upon customer’s confirmation only.
PAYMENTS
instamosaicstudio.in offers Credit Card, Debit Card, PayTM, Other Mobile Wallets and Netbanking as payment options on its site. Customers who are not able to pay using these payment methods can contact our customer care for alternate payment methods.
DELIVERY/SHIPPING POLICY
Delivery is done by our network of courier partners across India. We can deliver to most addresses in India. Remote places and villages where courier partners do not provide delivery may be served by India Post subject to their availability.
Delivery will only be given to the shipping address provided by you. Customers must enter the complete delivery address where they wish to deliver the product when checking out. InstaMosaicStudio is absolutely not responsible for incorrect shipping addresses entered during check out or if an incorrect address is given to us via whatsapp. If an incorrect shipping address is entered and the product is returned back to us, customer will be required to pay the shipping charges to send it again. It is your responsibility to ensure that it is possible to ship to the address during normal working hours and to ensure that someone is present at the address to receive the delivery.
instamosaicstudio.in takes all steps to ensure timely delivery of all orders.
In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which instamosaicstudio.in cannot be held responsible.
LIABILITIES
instamosaicstudio.in is not liable for any type of physical, financial or any other type of loss arising from late, damaged or cancelled delivery of products.
SERVICE AND COMPLAINTS
Customer satisfaction is very important to us. We believe in providing the best quality products. In case you have any complaints or issues, please contact on our Customer Care Helpline or our email address mentioned on the Contact Us page. All customer queries will be responded in 2 working days.
DISCLAIMER FOR HYPERTEXT LINKS
The web site www.instamosaicstudio.in.com may include hyperlinks to other Internet sites. instamosaicstudio.in has no control over the content of these sites, nor does it endorses them and is not responsible for their content. Once instamosaicstudio.in becomes aware of illegal content, instamosaicstudio.in will remove the corresponding links from instamosaicstudio.in
IMAGE RIGHTS
All rights to use imagery on instamosaicstudio.in.com lie with instamosaicstudio.in or our partners. The use of the material – in whatever form – is prohibited unless explicit permission from instamosaicstudio.in has been granted.
CANCELLATION POLICY
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
